ADVANCED TICKETING
Deliver personalized support fast
Manage, prioritize, and resolve tickets at scale with a unified workspace that helps agents move quickly, focus on the right issues, and deliver personalized support.
SELF-SERVICE
Deflect FAQs and optimize agent workload
Automate self-service with a scalable knowledge base and custom widgets to help customers find answers faster. Integrate your portal with custom apps to solve specific business needs and deliver a tailored self-service experience.
AI-POWERED AUTOMATIONS
Optimize operations with AI-powered automations and workflows
Eliminate redundancy and enable your teams to run on autopilot with AI-powered automations. Improve productivity and efficiency with generative AI that assists agents at every step, enabling them to deliver accurate resolutions.
COLLABORATION
Bring teams together for the future of hybrid work
Empower agents with collaboration tools to help them engage with the right experts from cross-functional teams and provide faster, more consistent service on complex inquiries.
ANALYTICS
Leverage proactive AI-driven insights to optimize support
Surface potential issues and optimize support operations with proactive AI-driven insights. Unleash the power of generative AI to analyze interactions constantly, monitor quality, and realize a lower TCO.
CUSTOMER SERVICE SUITE
Get bots, ticketing, and conversations in one unified solution
Deliver exceptional customer service with Freshworks Customer Service Suite. From AI-powered conversations and no-code bots to efficient ticket management, the Suite enables you to improve productivity and exceed expectations.
Freshdesk – Customer Support CRM
FREE Download Link: https://affiliatepartner.freshdesk.com/i2jxjdycpsuj
Freshchat - Engage your customers with smarter conversations on any channel.
FREE Download Link: https://affiliatepartner-freshchat.freshworks.com/uuvkduw7e8n5
Freshdesk Contact Center - Voice platform that’s right-sized for your business.
FREE Download Link: https://affiliatepartner-freshcaller.freshworks.com/zrnlr1lvqdhk
Freshmarketer - Purpose-built marketing CRM for your e-commerce businesses
FREE Download Link: https://affiliatepartner-freshmarketer.freshworks.com/w3f7em6k88mq
Freshsale - Build a high-performing sales team and grow your revenue
FREE Download Link: https://affiliatepartner-freshsales.freshworks.com/32hiugoh3p3l
Freshservice – Organize all the Services your Business Provides
FREE Download Link: https://affiliatepartner-freshservice.freshworks.com/q0ynqyla7hxc
